Draft for review. This page will be finalized after legal review before the site launches.
Privacy Policy
Last updated: [date of publication]
This policy explains what personal information KÄNA LifeWorks collects through kanalifeworks.com, why we collect it, how we protect it, and the choices you have. KÄNA LifeWorks is operated by [Legal business name], based in Montreal, Quebec ("KÄNA", "we", "us").
1. Who is responsible for your information
Dave Rosenberg is the person in charge of the protection of personal information at KÄNA. You can reach him with any question, request or complaint about your personal information at dave.kanalifeworks@gmail.com.
2. What we collect
We only collect what you choose to give us, plus basic technical information needed to run a website.
| Where | What we collect | Why |
|---|---|---|
| Booking a Mapping Session (through zcal) | Name, email, your answers to the booking questions, and the time you book | To schedule the session and prepare for it |
| Coaching intake form (after booking) | Your answers about what brings you to coaching | To prepare for your session and shape your coaching |
| Organizations + Teams, Facilitation and North Star Mapping forms | Name, email, organization and your answers | To understand your request and reply to you |
| LINEAGE interest form | Name, email, your son's age, city and any note you add | To tell you about upcoming LINEAGE events that fit |
| General contact form | Name, email and your message | To reply to you |
| Visiting the site | Standard technical data such as IP address, browser type and pages visited | To keep the site secure and working, and to see overall visit numbers |
What you share about why you're seeking coaching can be personal. We treat it as confidential and use it only to prepare for and deliver your coaching.
The site is not directed at children under 14. The LINEAGE form asks for a son's age, and it is completed by the parent.
3. How we use your information
We use your information only for the purpose you gave it for: to book and prepare for sessions, reply to inquiries, deliver coaching and services you've asked for, and tell you about LINEAGE events if you asked to hear about them. We don't sell or rent your information, and we don't use it for advertising.
4. Cookies, analytics and tracking
We don't use advertising cookies, tracking pixels or marketing scripts. To understand overall visit numbers, we use privacy-friendly analytics that do not use cookies and do not identify you personally. Our hosting provider may use strictly necessary technical cookies to protect the site from abuse.
[If videos are embedded from YouTube or Vimeo, add: "Some pages include embedded videos. When you play a video, the video provider may collect information under its own privacy policy."]
5. Who we share it with
We use a small number of trusted service providers to run the site and the business. They process information only on our behalf:
zcal, for booking Mapping Sessions
Google (Gmail), where form submissions and emails are received
[Form service], which delivers website form submissions to us
Cloudflare, which hosts the website
Zoom, for online sessions
Some of these providers store information outside Quebec, including in the United States. Before using them, we assessed whether they protect personal information adequately, and we take reasonable steps to make sure your information stays protected.
We will only disclose your information otherwise if the law requires it.
6. How long we keep it
Inquiries that don't lead to working together: deleted within [proposed: 24 months]
Coaching client records: kept for the length of the coaching relationship and up to [proposed: 3 years] after the last session, unless the law requires longer
Financial records: kept as long as tax law requires
When information is no longer needed, we delete it or make it anonymous.
7. How we protect it
We use accounts protected by strong passwords and two-factor authentication, limit access to the information to people who need it, and choose providers with recognized security practices. No system is perfectly secure, but we take reasonable steps to protect your information. If a confidentiality incident creates a risk of serious harm, we will notify you and the Commission d'accès à l'information du Québec as the law requires.
8. Your rights
You can ask us to:
Tell you what personal information we hold about you and give you a copy
Correct information that is inaccurate or incomplete
Stop using your information or delete it, where the law allows
Withdraw your consent, for example to stop receiving LINEAGE updates
Provide your information in a commonly used technological format
To make a request, email dave.kanalifeworks@gmail.com. We will respond within 30 days. If you're not satisfied with our response, you can file a complaint with the Commission d'accès à l'information du Québec.
9. Changes to this policy
If we change this policy, we'll update the date at the top of this page. Significant changes will be noted clearly on the site.